Time slows down, life seems to be out of context and at times, simply meaning less. For many of us living in the digital age, these are the times when there is a disruption with our phone line, and we are without internet connectivity or our IPTV is not working, and there is nothing you can do except to get in touch with the service provider (in this case, PTCL) and then rely on them to resolve the problem ASAP.
These really are critical times when you are in the above mentioned scenario, and if you are a business, the critical(ity) is even more. To get a quick/timely resolution, the following are the mediums offered by PTCL for complaint filing, with recommendations, based on our experience and research.