LDI Operators Telecom & IT

The Fastest Way to PTCL Complaint Resolution

Website: www.ptcl.com.pk

PTCL website is a great resource about its products and services. Its part of PTCL’s digital vision for which they are working extensively. The official website offers the means to register complaint, check status and much more…

Complaint Registration Process: Visit the following link to register your complaint. Our experience and research shows this medium to have the fastest response and solution time. Simply fill in the form and submit your complaint. We believe there is a comprehensive reporting and tracking system for complaints made through web which results in better turn around time.

https://my.ptcl.net.pk/corporate/RegisterComplaint.aspx?linkId=80

ptcl-web-complaint registration

Email: You can also email PTCL @ complaints.suggestions@ptcl.net.pk with your complaint.

Billing inquiries/complaints: Complaints related to your bill can be registered through PTCL’s Help line (1218), or better at billing@ptcl.net.pk but it is best to visit PTCL Revenue office, which are situated in major cities across Pakistan.

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